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Writing and Imagery byAmy Gajjar

Rolling in Dough: The Magic Behind Home Bao’s Dumplings.

I recently had the absolute pleasure of interviewing Tina Long, the remarkable woman behind the exceptional Home Bao. From modest beginnings delivering during the pandemic to establishing a beautiful restaurant in the heart of Salt River, Home Bao has indeed come a long way. As I entered the restaurant, I was immediately greeted by the mouth-watering aroma of fresh dumplings. Tina took the time to prepare the dumplings right in front of me, showcasing the meticulous process behind each delicious bite. Once the dumplings were plated and garnished, we settled down, and I asked her some questions. Our discussion, much like the coating of her dumplings, was smooth, and what follows are insights from my notes.

 

  1. Home Bao’s products feature a diverse range of flavours. Could you share the creative process behind developing these unique flavour profiles and how you decide which new flavours to introduce?

Tina began by sharing her perspective on the culinary landscape in South Africa. She noted that while Japanese, Korean, and Chinese cuisines have always had a presence, Taiwanese cuisine often got lost in the mix. Home Bao aims to change this by introducing a distinct range of Taiwanese flavours, striving to make them as recognised as other popular Asian cuisines. Tina mentioned that their approach involves bringing something different to the table, highlighting Taiwanese culinary traditions that many South Africans might not be familiar with.

In our discussion, Tina elaborated on the creative process behind developing these unique flavour profiles. The process starts with a deep dive into traditional Taiwanese recipes, identifying those that could resonate with local palates. From there, it involves extensive experimentation in the kitchen, tweaking ingredients and proportions until the desired flavour is achieved. Tina emphasised the importance of balancing authenticity with innovation, ensuring that while the core of each dish remains true to its roots, there is also room for creative twists that appeal to modern tastes.

Tina emphasised the importance of balancing authenticity with innovation, ensuring that while the core of each dish remains true to its roots, there is also room for creative twists that appeal to modern tastes.

  1. Frozen products often face challenges related to preserving quality and taste. How does Home Bao ensure that its frozen offerings maintain the same level of freshness and flavour as freshly made ones?

One of the key challenges for Home Bao has been ensuring that their frozen products maintain the same level of quality and flavour as freshly made ones. Tina shared that quality assurance is a top priority, with rigorous tasting processes in place to ensure consistency. She makes it a point to taste the first dumpling of the day as well as samples from the previous day’s batch, constantly monitoring for any variations.

During our conversation, Tina highlighted the importance of adapting to the natural variations in ingredients. For instance, she noted that the shade of vegetables used for dyeing dumpling wrappers can change due to weather conditions, which in turn can affect the final product. By remaining vigilant and adaptable, Home Bao ensures that their frozen offerings remain fresh and delicious. The restaurant’s open-plan kitchen also plays a crucial role in this. Tina believes in transparency, allowing customers to see the on-site preparation process and reinforcing their commitment to quality.

  1. Cultural heritage can play a significant role in culinary businesses. How do you incorporate traditional recipes and techniques into Home Bao’s products while also innovating to appeal to modern tastes?

Tina’s passion for preserving and promoting Taiwanese culinary heritage is evident in every aspect of Home Bao. She shared that while the foundation of their menu is deeply rooted in traditional recipes and techniques, there is always room for innovation. This balance is achieved through continuous experimentation and feedback from customers.

Home Bao has received requests for South African-inspired dumplings, and while they are open to these ideas, they carefully consider whether they align with their brand’s identity. Tina mentioned that they have also dipped their toes into creating Taiwanese desserts, though these didn’t gain as much popularity as anticipated. The key, she explained, is to remain true to their roots while being open to new ideas. This ongoing experimentation helps them stay relevant and appealing to modern palates, ensuring that their offerings are both authentic and innovative.

“The restaurant’s open-plan kitchen also plays a crucial role in this. Tina believes in transparency, allowing customers to see the on-site preparation process and reinforcing their commitment to quality.”

  1. In an increasingly health-conscious market, how does Home Bao balance the traditional indulgence of dumplings with contemporary dietary preferences and nutritional considerations?

With a background in nutrition, Tina brings a unique perspective to Home Bao. During our discussion, she revealed that her journey into the culinary world was initially influenced by her love for food and a desire to become a chef. However, with her parents’ disapproval, she chose to pursue nutrition instead. This background has significantly shaped her approach to Home Bao’s menu, ensuring that their products are not only delicious but also nutritious.

Tina shared that her knowledge of nutrition informs everything from the selection of ingredients to the preparation methods used. For instance, they pay close attention to factors like cholesterol content and overall nutritional value, striving to create offerings that cater to health-conscious consumers. This focus on nutrition does not come at the expense of flavour, however. Tina emphasised that their goal is to provide a balance, ensuring that customers can enjoy traditional indulgences like dumplings without compromising on their dietary preferences and nutritional needs. 

  1. The food industry is highly competitive. What unique strategies has Home Bao implemented to distinguish itself from other brands, and how do you envision the brand evolving in the next five years?

In such a competitive industry, distinguishing oneself is crucial. Tina shared that one of Home Bao’s core strategies has been to make their products accessible to a wide range of budgets. 

They aim to be an affordable option not just for the affluent but for everyone, ensuring that their offerings appeal to a broad audience. Tina mentioned that their vision includes expanding into major retail stores like Spar, Pick ’n Pay, and Woolworths, making Home Bao products as convenient to buy as frozen pizzas. The goal is for Home Bao to become a go-to choice for frozen goods, recognised for its quality and convenience. This strategy involves scaling up their production while maintaining the high standards of quality that they are known for.

Looking ahead, Tina envisions Home Bao evolving into a well-recognised brand that continues to champion Taiwanese cuisine in South Africa. She is excited about the possibilities of introducing more people to the unique flavours of Taiwan, while also expanding their product range to include new and innovative offerings.

Throughout our conversation, it was clear that Tina’s attention to detail and dedication to quality are at the heart of Home Bao’s success. Their journey from a small store to a fully-fledged restaurant is a testament to their commitment and passion. For me, witnessing their growth has been both emotional and inspiring, as it feels like the brand has grown alongside my own experiences. In conclusion, Home Bao is more than just a restaurant; it is a celebration of Taiwanese culture and culinary excellence. With Tina’s visionary leadership, there is no doubt that Home Bao will continue to flourish, bringing the rich flavours of Taiwan to even more tables across South Africa.

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